Notes from the product desk.
One note every Monday on some part of the product manager’s job: the evidence, the numbers, the memo, the first week. Each one answers its own question in the first paragraph, then shows the work.
Retention is the one product metric that cannot lie to you
Signups, downloads and daily actives can all be bought. Retention cannot. How to read a retention curve, pick the right interval, and find the moment users decide to stay.
Read ↗How to turn app store reviews into product evidence (not a wishlist)
A practical method for reading app store reviews and support tickets as evidence: keep the original words, extract rather than summarise, cluster by cause, and size before you prioritise.
Read ↗Your first week as a product manager, planned day by day
A day-by-day plan for a new product manager's first week: who to meet, what to read, which numbers to pull, and the one-page memo to have ready by Friday.
Read ↗How to become a product manager with no experience
No PM title, no MBA, no network? Here is what actually gets people hired into product management: a small portfolio of real decisions, written down, built on evidence anyone can check.
Read ↗
Field Notes are the short version of what the course teaches at length. Every note links to the lessons where the same idea is practised on real material, free, with something to build at the end.
See the six levelsThe full text of every note is in the page itself, with structured data for search engines and an llms.txt index for AI assistants. Quote freely, link back.